Fortunately, you can delete them quickly. Here you may like: How to Delete Duplicate iPhoto Library Photos in One Click Solution 5: Delete Preferences FilesĪs mentioned previously, improper setting is another important cause that Image Capture is not working. Step 3 Connect your iPhone and run Image Capture. If prompted, choose Download Photos & Videos. Then Optimize iPhone Storage option will be disable automatically. Step 1 Open the Settings app on iPhone, tap on your name, and go to Photos. In such case, Image Capture won’t show photos. If iCloud Photo Library and Optimize Storage are enabled, your photos will go to iCloud but not on your iPhone. Step 3 Run Image Capture app on Mac and it should detect your iPhone and photos as usual. Step 2 Power on your iPhone and tap Trust when prompted.

Step 1 Launch iTunes and connect your iPhone to Mac via a Lightning cable. So, you need to re-trust iPhone in iTunes if Image Capture is not working. ITunes provides universal authentication for iPhone on Mac. Now, you can try Image Capture and it should work normally. Step 3 After update, your system as well as built-in apps are up to date, including Image Capture. Step 2 If there is an update available, click on the Update Now button to get the latest software. Step 1 Go to the Apple menu, choose System Preferences and click Software Update button. If Image Capture is not working, it may be the time to update your software. Moreover, you can use another USB cable to test the connection. Unplug your iPhone and connect it to your Mac again. When Image Capture is not showing all photos, the first thing you should do is to check the UBS connection. Part 2: 5 Solutions to Fix Image Capture Not Working Solution 1: Check Connection Incorrect settings may be responsible for the problem. The configuration of Image Capture is stored in Preferences files. They may be conflicted with Image Capture.Ĥ. There are many utilities on Mac, like iCloud, iTunes, and more. If something is wrong on the connection, Image Capture won’t work at all.ģ. Although a lot of factors can lead to Image Capture not working, the most common include:Ģ. Part 4: FAQs about Image Capture Not WorkingĪlthough a lot of factors can lead to Image Capture not working, the most common include:ġ.Part 3: Best Alternative to Image Capture.Part 2: 5 Solutions to Fix Image Capture Not Working.Part 1: Why Is Image Capture Not Working.That is why we share this guide, aiming to help you fix this problem quickly. According to a recent survey, some users reported that they have encountered the issue that Image Capture is not working.

However, this utility does not always work fine. Many iPhone users rely on Image Capture to back up and transfer photos from iPhone to Mac.

Great advice.Image Capture is a pre-installed utility on Mac to help you transfer photos and videos from a camera, iPhone, iPad or other external devices.

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